Frequently Asked Questions

Q1: How long do I have to return an order?
👉 You have 14 days from the date of delivery.

Q2: Who pays for return shipping?
👉 Customers pay unless the item is faulty or incorrect.

Q3: How long does a refund take?
👉 Refunds are processed within 7–10 business days.

Q4: Do you ship internationally?
👉 Yes, we ship across the EU.

Q5: Will I receive tracking information?
👉 Yes, tracking details are provided for every order.